Advanced people management

To understand the behaviour of others and to assist them in developing their own skills, it is first necessary for you to understand and acknowledge your own behaviour. This course is about doing just that. Through the understanding of 'you' it will be more likely that you will choose the most appropriate style when dealing with others.

In this two-day course you will learn:

• how to develop your interpersonal business skills
• emotional intelligence
• what makes a great manager
• effective communication
• how to listen and how those working with you will know you have listened
• what to do when things get hard
• how to deal with difficult situations

Cost: $640 +GST (members)

$760 +GST (non-members)