Contact us
Gisborne District Council
Te Kaunihera o Te Tairāwhiti
We are both the district and regional council for Gisborne - Tairāwhiti district.
Our main administration centre is at 39 Gladstone Road, PO Box 747, Gisborne 4010, New Zealand.
Customer service contact details
Phone - (+64 06) 867 2049 or 0800 653 800
Email - service@gdc.govt.nz
Online - fill in our eRequest Form
Facebook - facebook.com/GisborneDC 
Customer service staff are available to help with your enquiry, our business hours are:
- Monday - Tuesday 8am - 5pm
- Wednesday 9am - 5pm
- Thursday - Friday 8am - 5pm
You can phone us any time day or night. If you phone outside our business hours, our after-hours service provider will assist you.
Contact details for our mayor and councillors
Contact details for our management team
Contact us online
Ask us a question or request information Fill in our eRequest form
Tell us about something that needs our attention such as a pothole, street light not working etc
Fill in our eFix form
Tell us when we have done something great, or not. Fill in our feedback form
Private message us on Facebook during business hours - facebook.com/GisborneDC
Our bank account details
- Bank = Westpac
- Account = 03 0638 0502288 00
- Name = Gisborne District Council
- SWIFT code = WPACNZ2W - for overseas payments
In the reference field please say what the payment is for.
See information on what we need in the reference field.
Visit us
39 Gladstone Road, Gisborne. Customer Service staff are available during normal business hours 8am to 5pm, except on Wednesday we open at 9am
Te Puia Springs service centre - see us on Google Maps
4746 Waiapu Road, Te Puia Springs office hours Monday to Friday 8.30am to 4.30pm.