Contact us

Gisborne District Council - Te Kaunihera o Te Tairāwhiti

We are both the district and regional council for Gisborne - Tairāwhiti district. 

Call us on 0800 653 800 to report something that's causing an immediate risk to the safety of a person, people or property.

Our contact details

Online

Use our online forms to contact us or give feedback

Online enquiry form - eRequest Form 

Something needs fixing - eFix Form

Change your address - Online Form

Have your say - Current Consultation

Email us - service@gdc.govt.nz

Official Information Request - Request Official Information Form 

Media - mediaenquiry@gdc.govt.nz

Smartphone app - report non-urgent issues Install our GDC Fix app 

By phone

Phone - (+64 06) 867 2049 or freephone 0800 653 800  
Phone us any time, day or night. If you phone outside our business hours, our after-hours provider will assist you.

If you're deaf, hearing or speech impaired the New Zealand Relay Service can support you to call us(external link)

By social media

Facebook message us - Facebook.com/GisborneDC(external link)

In person

Visit a customer service centre:

Main administration municipal centre - Awarua, 15 Fitzherbert Street, Gisborne. 
Customer service business hours 9am to 5pm Monday to Friday.

Te Puia Springs service centre - see us on Google Maps(external link)  
4746 Waiapu Road, Te Puia Springs office hours Monday to Friday 9am to 4.30pm. 

By post

Mail to - PO Box 747, Gisborne 4010, New Zealand

Courier to - 15 Fitzherbert Street, Gisborne 4010, New Zealand

Online payments

Pay an invoice, rates or infringement online.
Our electronic bank details - see Pay Online