Contact us

Gisborne District Council

15 Fitzherbert Street
PO Box 747
Gisborne 4010
New Zealand

Council's customer service centre

You can contact us any day - any time

• Phone (+64-6)  867 2049 or 0800 653 800 
• Email service@gdc.govt.nz
• Fax (+64-6) 867 8076

Customer service staff are available to help with your enquiries Monday to Friday 8am to 5pm.  If your call is urgent and outside our business hours, our after-hours service provider will assist you.

Contact details for the Mayor or councillors

Contact a manager

Contact us online

Ask us a question or request information.  Fill in an eRequest online form 

Tell us about something that needs our attention such as a pothole, street light not working etc.  Fill in an eFix online form

Tell us when we have done something great, or not.  Fill in our feedback form

Our bank account details 

• Bank = Westpac
• Account  = 03 0638 0502288 00
• Name  = Gisborne District Council
• SWIFT code = WPACNZ2W - for overseas payments

In the reference field please say what the payment is for such as rates, parking, camp permit, dog reg, etc.  If you have an invoice please quote the invoice number or your surname.

Visit us

15 Fitzherbert Street, Gisborne.  Customer Service staff are available during normal business hours 8am to 5pm.

Our service centre at Te Puia Springs (here we are on Google Maps) has staff available Monday to Friday 8.30am to 4.30pm.