Negotiating and conflict handling

We negotiate every day. This is how we achieve our goals and attain the things that are really important to us and our businesses. This course is designed for managers and team leaders at all levels, who deal directly with employees and/or customers, contractors or service providers.

You'll learn how to develop a planned approach to every day one-to-one negotiation situations and the pitfalls to be avoided. If you're looking to become better equipped at achieving profitable relationships then this is the course for you.

Cost: $330 +GST (members)

$414 +GST (non-members)