+64 6 867 2049
Contact UsWe charge rates in 4 equal instalments. You should receive your rates invoice 2 weeks before the due date. Key dates for the instalments are:
| Instalment | Period | Due date and the penalty date |
| Instalment 1 | 1 July - 30 September 2009 | Thursday 20 August 2009 |
| Instalment 2 | 1 October - 31 December 2009 | Friday 20 November 2009 |
| Instalment 3 | 1 January - 31 March 2010 | 22 February 2010 |
| Instalment 4 | 1 April - 30 June 2010 | 20 May 2010 |
You can set up a direct debit and pay the easy way. We will calculate the amount to be deducted from your bank account. You can either pay monthly, on the 20th of each month or quarterly on the rate instalment due day, before a penalty is added.
For more information and to get a form, see Rates Direct Debit
You can make regular payments from your bank account, weekly, fortnightly, or monthly to suit your budget and pay days.
For more information on how to set up an automatic payment
You can write a cheque for the amount owing and post it with the remittance slip. Make your cheque out to Gisborne District Council. If you need a receipt, return the entire account and we will return the top portion back to you with a receipt.
To avoid a penalty, make sure you post your cheque before the penalty date on the invoice.
You can make payments at the customer services centre, during normal business hours at Fitzherbert St or Te Puia Springs.
It's important that we have your correct contact details. If you change your address, please let us know.
If you change your surname by marriage, and you own a property, we can only change your name on the rates when you provide a Certificate of Title showing your name change.
You can contact customer services to change your address
Or download this form and send it or drop it off to us. Form to Change your Contact Details