Paying your rates

We charge rates in 4 equal instalments. You should receive your rates invoice 2 weeks before the due date.
Your rates are due for payment before 5pm on the due date.

A 10% penalty is added on any instalment amount not paid by 5pm on the due date. 

How you can pay your rates

Options to pay your rates:

♦ Pay the easy way with EasyPay 

You can set up a direct debit and pay the easy way.  We will calculate the amount to be deducted from your bank account. You can either pay monthly, on the 20th of each month or quarterly on the rate instalment due day, before a penalty is added.

For more information and to get a form - see Rates Direct Debit 

♦ Set up an automatic payment 

You can make regular payments from your bank account, weekly, fortnightly, or monthly to suit your budget and pay days.

For more information on how to set up an automatic payment

♦ Electronic payment

You can pay us by electronic bank transfer - our bank account details

♦ Post a cheque 

You can write a cheque for the amount owing and post it with the remittance slip. Make your cheque out to Gisborne District Council. If you need a receipt, return the entire account and we will return the top portion back to you with a receipt.

To avoid a penalty, make sure you post your cheque before the due/penalty date on the invoice.

♦Pay at the customer service counter  

You can make payments at the customer services centre, during normal business hours at Fitzherbert St or Te Puia Springs.

Water meter rates

Commercial, industrial and rural domestic users are charged separately for water use.

A water by meter charge of $1 per cubic metre (+GST) will apply for the supply of water to extraordinary users and ordinary rural domestic users based on the volume of water consumed.

Water meters are read on monthly, quarterly and annual cycles and are payable on the 20th of the month following the issue of the invoice.

A special reading fee of $50 (+GST) is payable for each new unscheduled water meter reading, this includes final reading requests.

A 10% penalty will be charged on any unpaid portion of the water-by- meter charge as separately invoiced that is not paid on or by the due date for payment as set out on the invoice.

Rate refunds

Our process has changed for refunding rates.  If you have overpaid your rates, you will only get a refund when your annual rates are paid in full or if the property sells.