Paying your rates

We charge rates in 4 equal instalments. You should receive your rates invoice 2 weeks before the due date.
Your rates are due for payment before 5pm on the due date.

A 10% penalty is added on any instalment amount not paid by 5pm on the due date. 

How you can pay your rates

Options to pay your rates:

♦ Pay the easy way with EasyPay

You can set up a direct debit and pay the easy way.  We will calculate the amount to be deducted from your bank account. You can either pay weekly, fortnightly or monthly. The weekly and fortnightly payments are deducted on Fridays, monthly on the 20th of each month or quarterly on the rate instalment due day, before a penalty is added. 

For more information and to get a form - see Rates Direct Debit 

♦ Pay online with credit or debit card

You can pay online with your credit or debit card.  A surcharge of 1.9% or $3 minimum is applied to each transaction. We pass this fee on to you for the convenience of paying online, it covers bank charges and processing costs of your transaction with our bank. Separate payments need to be made for each separate valuation number.
Pay rates online

♦ Electronic payment

You can pay us by electronic bank transfer - our bank account details

♦ Post a cheque 

You can write a cheque for the amount owing and post it with the invoice slip. Make your cheque out to Gisborne District Council. If you need a receipt, return the entire account and we will return the top portion back to you with a receipt. To avoid a penalty, make sure you post your cheque so we receive it before the due/penalty date on the invoice.

♦Pay at the customer service counter  

You can make payments at the customer services centre, 15 Fitzherbert Street Mon - Fri 8.30am - 5pm or Te Puia Springs service centre Mon - Fri 8.30am - 4.30pm.

Water meter rates

Commercial, industrial and rural domestic users are charged separately for water use.

A water by meter charge of $1.24 per cubic metre (+GST) will apply for the supply of water to extraordinary users and ordinary rural domestic users based on the volume of water consumed.

Water charges are invoiced on monthly, quarterly, 6 monthly and annual cycles and are due on the 20th of the month following the issue of the invoice.  A 10% penalty will be added to any unpaid portion of the water charge not paid by 5pm on the due date.

A special reading fee of $60.50 (+GST) for each 1/2hr unscheduled water meter reading, this includes final reading requests.

Rate refunds

Our process has changed for refunding rates.  If you have overpaid your rates, you will only get a refund when your annual rates are paid in full or if the property sells.