Tairāwhiti dogs can now be registered online
Dog owners will not have to line up at Gisborne District Council offices to register their dogs this year. A new service that allows owners to register their dogs online for the first time was launched this week.
Application to register dog forms were sent out on Monday 16 June, says Sarwan Kumar, council’s regulatory services manager.
“On each form is a unique code – right next to the picture of a Dalmatian on a computer. Dog owners need to use that code to pay their dog registration online by credit or debit card. New dog owners, without a code, will be able to create a log-in and pay for their dog registration online. Once paid, dog owners will receive registration tags in the mail. The tags must be worn by the dogs at all times.”
People will be able to see what dogs council has picked up or has in the animal shelter at any time. Replacement tags can now be ordered and owners can change the dogs address online.
“All dogs from 3 months of age must be registered by 31 July each year. Any dogs that aren’t registered miss out on the discount and must pay an extra $20. Consequently long queues tend to form at council’s customer services counter towards the end of July. Many rural people make a special trip to town to register their dogs, so I am sure they will welcome this new service.”
It is a dog owner’s responsibility, by law, to register their dog. While animal control staff do follow up with unregistered dog owners and will impose infringement fines, it is not council’s responsibility to be a reminder service. Our staff time is better spent focusing on the safety of our community making sure dog owners look after their dogs and responding to complaints.”
Dog owners will also be able to see what dogs council has picked up or has in the animal shelter at any time.
Dogs online will be part of a suite of services offered through council’s website, says information services manager Simon Jeune. “The long-term aim is to ensure council’s website is a virtual customer service centre where people can choose to do business with council where, and when, it suits them. Currently ratepayers can pay their rates by credit card online.”
Increasingly customers are expecting to be able to transact and pay for goods and services online, and councils need to respond to this expectation. Many councils in New Zealand are starting to provide online services and Gisborne District Council needs to make sure our customers have the same convenience and time saving opportunities.
Avoid the queues and pay online