Sewer overflow banner image

Emergency overflow notification 24 February

Friday 24 February, 2023

Monday 6 March

Valves were closed at 1.30pm on Monday 6 March.

Monday 27 February

All emergency valves were opened to release the pressure at 9.30pm. Currently flows are sitting at 550% of normal.

Friday 24 February

The city wastewater system has been flooded with large amounts of rainwater draining from residential properties into our sewers.

The emergency valves at Oak Street at were opened to release the pressure at 9am. All affected parties have been notified.

Contact with the waterways is likely to pose a risk to health.

We are notifying the Hauora Tairāwhiti Medical Officer of Health, water user and sports groups.

Temporary warning signs will be installed at swimming and recreation sites.

We advise no swimming, fishing, or gathering shellfish in rivers and beaches until at least 10 days after the valves are closed, and warning signs are removed.

We'll update this notice when the discharge has stopped.

We only open the valves when it’s absolutely necessary, here’s more information on DrainWise

If you have a sewer overflow on your property, please call us on 0800 653 800 or take photos or videos and send them to us at [email protected].

If your toilet water level is high, don’t flush if you can. Avoid unnecessary water use in the kitchen, bathroom and laundry.