Holiday hours and services 2020-21

Gisborne District Council's hours and services over the Christmas and New Year holiday period.

Business hours  |  Information & services    

Office hours

Our closures apply to our customer service counters at Fitzherbert Street and Te Puia Springs.
Our phone service is always available 24/7 - ph 0800 653 800 or 867 2049

Normal office hours resume Tuesday 5 January

If you have an urgent request or it's outside our business hours, please phone 0800 653 800 or 06 867 2049 this service is 24/7. 

Note: noise, animal control, water, waste, roads and emergencies will be actioned after hours. 
Non-urgent requests will be handled during normal business hours only.

For non urgent requests, tell us on our online eFix form

Or install our GDC Fix app on your smart phone to report any issues. 

Library and pool hours

HB Williams Memorial Library 

Check library hours from Tuesday 5 January

Olympic Pool

Normal hours resume Sunday 3 January, for entry fees

Fire permit

Requests for fire permits must be made on the Fire and Emergency NZ website www.checkitsalright.nz(external link)

Summer camping permit

You need a permit before you set up your camp site. Buy a permit online.

See summer camping information and buying a permit

Rubbish and recycling collection  

For the city and Poverty Bay Flats collection, contractors Waste Management NZ Ltd will collect kerbside rubbish and recycling as normal on public holidays.  
Please put your rubbish and recycling at the kerbside before 7am on collection days.

Extra recyclables at the kerbside must be in a approved council bin and only 2 bins per household. Or take extra recyclables to the transfer station. 

Information about the rubbish collection
Information about the recycling collection  

City transfer station

Waste Management Ltd NZ recycling and transfer station, Innes Street. 

Recycling drop off centre is open 24/7.
Recycle plastic grade 1, 2 and 5, glass bottles, cans, paper and cardboard.
Foil wrapping paper cannot be recycled. Please don't separate recycling by putting items into plastic bags. 

Rural transfer stations

Opening days are extended for Tolaga Bay, Tokomaru Bay, Te Puia Springs and Te Araroa between Monday 14 December to 15 January.

See the transfer station opening days and times

GizzyBus service

The city bus service operates Monday - Friday, no weekend or public holiday service.  See service information and timetable  

Alcohol ban areas

There are temporary alcohol ban areas during the Rhythm & Vines and Good Vibes festivals. 

A permanent alcohol ban in place for Gisborne city, Ruatoria, Te Araroa, and Tolaga Bay – see maps

Jet ski permit

Before using a jet ski in the Gisborne district, you need to register the jet ski with us and display a unique number. This also applies to visitors to our district. There’s no charge to register your craft.
The form and jet skiing information

Alcohol licences

Under the Sale and Supply of Alcohol Act there's a statutory 'shut down' period for alcohol licensing nationwide where applications are not processed. This period begins Friday 20 December and ends Wednesday 15 January. 

Special Licence for events planned up until the end of February - applications had to be lodged by 20 November or at least 20 working days before your event. Contact us for special circumstances.  

Under the Sale and Supply of Alcohol Act, weekends, statutory holidays and the days between 20 December and 15 January inclusive are not working days.
Information on alcohol licences.

Building consent application

Under the Building Act building consent processing stops 5pm Friday 18 December and restarts 8am Monday 11 January.

Applications can still be filed during this time. For more information on building consents 

Resource consent application

Under the Resource Management Act consent processing stops 5pm Friday 18 December and restarts 8am Monday 11 January.

Applications can still be filed during this time. For more information on resource consents 

If you need a consent in time for Christmas to early February, the application needed to be lodged before 18 November.

Land Information Memorandum – LIM 

LIM applications will not be processed from Friday 18 December to Friday 8 January.

The latest a LIM application can be received for the year is 9am Friday 4 December

Applications can still be filed during the shut-down period, but processing won't begin until Friday 8 January. For more information on LIMs