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Whakaoranga Waipuketanga

Flood recovery

Numerous agencies, groups and individuals at every level contribute to the Tairāwhiti district recovery.

A state of local emergency was declared in Tairāwhiti on Tuesday 10 January 2023, due to the impact of ex-tropical Cyclone Hale. The state of local emergency was in place for 10 days and lifted on 20 January.

January 2023 event along with ongoing recovery from March/April 2022 storm events

This event came in the wake of 6 significant storms since June 2021. Numerous agencies, groups and individuals at every level have contributed, and continue to contribute, to the Tairāwhiti district recovery.

The January event generated major flooding extensively throughout the region and was particularly compounded with the impacts since the last significant storm event in March/April 2022.

If you need assistance

We continue to assist communities affected by the severe weather and flood events across Tairāwhiti. If you need assistance please contact us

On this page

Mayoral Relief Fund

The Tairāwhiti Mayoral Relief Fund is open for applications for assistance if you were affected by ex-tropical Cyclone Hale weather event in January.

Support that can be provided

As the financial amount available is limited, priority for support will be given to:

  • Provision of essentials for daily life, transport needs and household contents.
  • Rebuild/recovery costs of building damaged by water or storm damage.
  • Essential items not covered by insurance or other funds.

Apply for the Mayoral Relief Fund

Houses subject to Section 124 Building Act

The Tairawhiti region, as an area affected by an emergency, has been designated as an area for building management under the Building Act 2004 (section 133BC). This designation came into force at 8.30am on 31 March 2022 and remains until 31 March 2025 unless otherwise relinquished prior.

Houses subject to Section 124 of the Building Act (red stickered)

Houses may be red stickered if they're deemed uninhabitable when when the structure has been affected or threatened by flooding or land movement. The effect of being red stickered means that until Council is satisfied the threat has been removed, you should not be in your property unless it’s to remove valuable possessions or essential items.

Occupants of red stickered houses that are insured should contact insurance providers for alternative accommodation cover.
Contact our building inspectors if you have any concerns:

  • Mike Elers – 027 685 7552
  • Ian Petty – 027 628 7075

Insurance and lodging a claim

If you have damage to your home, property or car, contact your insurance company as soon as possible.

If your home, car or contents have been damaged by the severe weather, take photos before you remove or repair anything and report it to your insurance company as soon as possible.

You only need to contact your insurance company and they’ll let you know what to do next, how to claim and – if applicable - how EQC cover works.

If you need to make your home safe, sanitary, secure and weathertight, record the work done - take before and after photos and keep copies of the bills you paid.

If your home is damaged and uninhabitable, ask your insurance provider if you are eligible for a temporary accommodation benefit which is included in most home and content policies.

If you need to make your home safe, sanitary, secure, and weather-tight, please record the work done. Take before and after photos, and keep copies of the bills you've paid.

The Residential Advisory Service (RAS) within MBIE provide advocacy services and advice to homeowners who are navigating insurance claims to remediate damage suffered due to an event.

For more information you can contact: info@advisory.org.nz or phone 0800 777 299 or 03 379 7027

Clean-up support

MSD has announced Enhanced Taskforce Green support for flood clean-up efforts

Enhanced Taskforce Green (ETFG) can help with:

  • Removing debris from properties, fixing and re-installing fencing, cleaning stock troughs, clearing pathways for stock movement etc to enable paddocks to be used for stock grazing.
  • Repairing damage to community assets such as marae, business enterprises located on Māori land used for commercial purposes, community gardens, community halls, public recreational areas.
  • Properties when there's a recognised health and safety concern.
Farmers, growers and communities can self-register for ETFG clean-up help by contacting 0800 834 434

If you have silt to be removed from your property

As a property owner you're responsible for the removal and disposal of silt and the cost for doing so, either directly or through your property insurance.

Here's some information on assistance for silt removal.

If you've contacted your insurer and the assessor has been to your property and advised how much of the land (silt) is within EQC cover, ?

If yes, these are the contractors who can remove clean fill silt and take it to a disposal site.

You or your insurance provider are responsible for the cost and for contacting the contractors to arrange the silt removal and disposal.

Q&As

What is my insurer responsible for?

Property owners who have insurance will have EQCover.

Insurers are the main contact point for any home or land claims – they're now the agents of EQC and are the contact point for customers.

The amount of EQCover for land damage can vary from property to property but generally, it provides for silt removal under the home and within 8 metres of homes.

The insurer may settle with cash directly to the homeowner for the silt removal work. The homeowner is then able to use those funds to pay for the silt removal.

How much will it cost to remove silt?

Costs will be quoted by contractors. Please note in some cases the cost of silt transport to the disposal site maybe required.

What's Council responsible for?

Council is waiving fees associated with some of its disposal sites and is working with other agencies and organisations to provide options for silt disposable by property owners.

You may qualify for further assistance.

Please register through the Enhanced Task Force Green (ETFG) ph 0800 834 434

Your needs will be assessed and further advice provided on the assistance available.

What is Enhanced Task Force Green (ETFG)?

The Government has activated ETFG in response to flooding in the Tairāwhiti and Wairoa regions. ETFG is a labour focused support package of up to $500,000 to help with the clean-up process. This funding will mean job seekers can be employed to help farmers and the wider community clear debris and complete clean-up work on their properties.

Damage assessments are currently being carried out across the Tairāwhiti and Wairoa regions. MSD will work with agencies and communities to make sure ETFG assistance is provided as soon as possible to farmers and communities that need this support.

Not all requests for assistance will qualify for ETFG assistance however MSD are making the ETFG contact phone number available as the first point of contact for you to register your need for help. Your request will then be assessed, and you may be referred onto other forms of support available to you if you do not qualify for ETFG assistance.

How can ETFG help?

ETFG can be used for:

  • Removing debris from properties; fixing and re-installing fencing; cleaning stock troughs; clearing pathways for stock movement etc. to enable paddocks to be used for stock grazing.
  • Damage to community assets such as Marae, business enterprises located on Māori land used for commercial purposes, community gardens, community halls, public recreational areas.
  • Properties when there is a recognized health and safety concern.

A working party will be formed to determine priority of the clean-up projects requiring ETFG, also taking into account health and safety needs.

How much does it cost to remove silt?

Costs will be quoted by contractors. Please note in some cases the cost of silt transport to the disposal site maybe required.

When will the silt be removed?

Property owners can arrange their own time, dates and contractors for silt removal.

If accessing assistance through the ETFG contact number, arrangements can be made directly with the ETFG working party who assesses what support is available to help.

What's Council responsible for?

Council is waiving fees associated with some of its disposal sites and is working with other agencies and organisations to provide options for silt disposable by property owners.

Animal welfare

Feed support

If you're short of feed, support's available to help source supplementary feed or grazing for livestock.

The Feed Coordination Service connects farmers with surplus feed – such as hay, silage, or grazing – to farmers and lifestyle block owners who need it.

Farmers using the service meet the costs of feed and transport. To access feed support:

  • To register your request or if you have feed available, please visit www.fedfarm.org.nz
  • Or you can phone 0800 327 646 option 2 and request a call back.

If your animals need veterinary treatment, contact your own veterinary clinic or find one nearby via the New Zealand Veterinary Association website: www.nzva.org.nz

Animal welfare concerns can be logged with the Ministry for Primary Industries (MPI) on 0800 008 333.

First Aid Kit for Animals

Financial support

Lottery Grants Board

The Lottery Minister’s Discretionary Fund can provide grants to community organisations supporting local communities, or facilities that have been affected by flooding damage.

Funding can be utilised to support initiatives and activities that:

  • assist community organisations that provide support services and have seen an increased demand for their services due to a natural disaster event
  • repair, restore or revitalise community facilities that have been damaged by a natural disaster event
  • provide partnership funding for work with other government agencies or non-profit groups with a shared purpose of supporting communities affected by a natural disaster event.

Making a request

The Lottery Minister’s Discretionary Fund can provide grants to community organisations supporting local communities, or facilities that have been affected by flooding damage.

Contact  Serena Foster, Community Advisor, Gisborne/Tairāwhiti Hāpai Hapori, Department of Internal Affairs 0800 824 824 or serena.foster@dia.govt.nz

Financial support

Civil Defence payments are available for people affected by the severe weather and flood events across Tairāwhiti. Assistance may include:

  • Emergency food, clothing, and bedding if they have been damaged or destroyed.
  • Accommodation costs if you have been evacuated and are staying in accommodation such as a motel, hotel or temporary rental accommodation.
  • Loss of income due to an inability to work caused by the weather event.
  • Payment if you have evacuees staying with you in places such as a private home, marae or community centres.
Assistance with other costs

Depending on your situation, there's other ways the Ministry of Social Development may be able to help with medical costs, bedding, food, rent, power bills, water tank refills and essential repairs such as effluent systems.

Talk to MSD now, phone 0800 559 009 or head to their website

March/April weather event

Across Gisborne district a total of 591 impacted whānau received 1007 payments totalling just over $415,000.00.
The majority of payments were for loss of income. MSD standard measures of financial assistance remains available to support those navigating recovery from recent Tairāwhiti rainfall events. Partners and agencies are able to escalate to MSD any whānau with unmet need.

Trust Tairāwhiti – email businesssupport@trusttairawhiti.nz or ph: 06 867 2640

Health support / advice
  • Healthline 0800 611 116
  • Need to talk – text or phone 1737

Gisborne office on Palmerston Road ph: 0800 473 566

Qualifying farmers can receive up to $6000 to seek independent financial or business advice. The Farm Business Advice Fund is managed by Rural Support Trusts. Banks are jointly funding the initiative.

Apply through your local Rural Support Trust

This fund provides financial assistance where there is an identified urgent need due to a declared adverse event such as a drought, fire, flood or earthquake.

It's available to individuals, communities and groups, with a particular emphasis on rural women and children.

www.ruralwomennz.nz/grants

Ministry of Business, Innovation and Employment (MBIE) ph: 0508 754 163

Ministry of Business, Innovation and Employment (MBIE) ph: 0800 836 262 or www.tenancy.govt.nz

Support for farmers and growers

Flood recovery resources

Ph 0800 787 254 or www.rural-support.org.nz

Ph: 021 529 041 Sandra Faulkner

Ph: 0800 233 352 or  Flood recovery support

Ph: 0508 467 869 or Andrew Bristol 021 216 2021

Horticulture NZ

Ph: 0800 327 646 or their website Adverse event information

Federated Farmers - Charlie Reynolds 021 529 126

Ph: 0800 432 479 69 or Flood information

Storm assessments and reports