He āwhina mō ngā tāmitanga huarere o Maehe/Aperira

Assistance for March/April weather events

Severe weather events in March and April caused flooding and extensive damage across Tairāwhiti.
Support is available to help repair damage and clean-up affected property and farms.

On this page

Tairāwhiti Mayoral Relief Fund

Applications are closed for financial assistance through the Mayoral Relief Fund.

Flood mitigation - independent review

Gisborne District Council has engaged Tokin+Taylor to do an independent review of recent flooding events in Tolaga Bay, Tokomaru Bay and Anaura Bay. They are assessing the response to flooding events in March and what mitigation options Council can consider in the short, medium and long term to reduce flood risks to the public and infrastructure.

As part of this, they will be visiting areas affected by the floods together with Council staff. As well as doing on the ground site inspections, they will engage with residents in Tokomaru Bay and Anaura Bay communities.

The final report is due to be completed in early July. Council will share the findings and engage with communities on recommended actions. This piece of work is to help ensure Council and the community have the best assessment going forward. The timeframes are:

  • 6 - 23 May: research and data gathering
  • 30 May – 14 June: engagement of Council staff and agencies
  • 10 – 21 June: engineering assessment, site visits and community engagement
  • 8 July: Report finalised.
  • August: Review of final draft
  • September: Release report and engage with community.

Flood recovery assessment

Clean up support

Enhanced Taskforce Green (ETFG) has been activated to help with the flood clean-up. ETFG can be used for:

  • Removing debris from properties, fixing and re-installing fencing, cleaning stock troughs, clearing pathways for stock movement etc to enable paddocks to be used for stock grazing.
  • Repairing damage to community assets such as marae, business enterprises located on Māori land used for commercial purposes, community gardens, community halls, public recreational areas.
  • Properties when there is a recognised health and safety concern.

Farmers, growers and communities can self-register for ETFG clean-up help by contacting Pania King on 0800 834 434

Do you have silt to be removed from your property?

As a property owner you're responsible for the removal and disposal of silt and the cost for doing so, either directly or through your property insurance.

Here's some information on assistance for silt removal.

If you've contacted your insurer and the assessor has been to your property and advised how much of the land (silt) is within EQC cover, ?

If yes, these are the contractors who can remove clean fill silt and take it to a disposal site.

You or your insurance provider are responsible for the cost and for contacting the contractors to arrange the silt removal and disposal.

Q&As

What is my insurer responsible for?

Property owners who have insurance will have EQCover.

Insurers are the main contact point for any home or land claims – they're now the agents of EQC and are the contact point for customers.

The amount of EQCover for land damage can vary from property to property but generally, it provides for silt removal under the home and within 8 metres of homes.

The insurer may settle with cash directly to the homeowner for the silt removal work. The homeowner is then able to use those funds to pay for the silt removal.

How much will it cost to remove silt?

Costs will be quoted by contractors. Please note in some cases the cost of silt transport to the disposal site maybe required.

What's Council responsible for?

Council is waiving fees associated with some of its disposal sites and is working with other agencies and organisations to provide options for silt disposable by property owners.

You may qualify for further assistance.

Please register through the Enhanced Task Force Green (ETFG) ph 0800 834 434

Your needs will be assessed and further advice provided on the assistance available.

What is Enhanced Task Force Green (ETFG)?

The Government has activated ETFG in response to flooding in the Tairāwhiti and Wairoa regions. ETFG is a labour focused support package of up to $500,000 to help with the clean-up process. This funding will mean job seekers can be employed to help farmers and the wider community clear debris and complete clean-up work on their properties.

Damage assessments are currently being carried out across the Tairāwhiti and Wairoa regions. MSD will work with agencies and communities to make sure ETFG assistance is provided as soon as possible to farmers and communities that need this support.

Not all requests for assistance will qualify for ETFG assistance however MSD are making the ETFG contact phone number available as the first point of contact for you to register your need for help. Your request will then be assessed, and you may be referred onto other forms of support available to you if you do not qualify for ETFG assistance.

How can ETFG help?

ETFG can be used for:

  • Removing debris from properties; fixing and re-installing fencing; cleaning stock troughs; clearing pathways for stock movement etc. to enable paddocks to be used for stock grazing.
  • Damage to community assets such as Marae, business enterprises located on Māori land used for commercial purposes, community gardens, community halls, public recreational areas.
  • Properties when there is a recognized health and safety concern.

A working party will be formed to determine priority of the clean-up projects requiring ETFG, also taking into account health and safety needs.

How much does it cost to remove silt?

Costs will be quoted by contractors. Please note in some cases the cost of silt transport to the disposal site maybe required.

When will the silt be removed?

Property owners can arrange their own time, dates and contractors for silt removal.

If accessing assistance through the ETFG contact number, arrangements can be made directly with the ETFG working party who assesses what support is available to help.

What's Council responsible for?

Council is waiving fees associated with some of its disposal sites and is working with other agencies and organisations to provide options for silt disposable by property owners.

Animal welfare

Feed support

What should you do if you are short of feed? Support is available to help source supplementary feed or grazing for livestock.

The Feed Coordination Service connects farmers with surplus feed – such as hay, silage, or grazing – to farmers and lifestyle block owners who need it.

Farmers using the service meet the costs of feed and transport. To access feed support:

  • To register your request or if you have feed available, please visit www.fedfarm.org.nz
  • Or you can phone 0800 327 646 option 2 and request a call back.

If your animals need veterinary treatment, contact your own veterinary clinic or find one nearby via the New Zealand Veterinary Association website: www.nzva.org.nz

Animal welfare concerns can be logged with the Ministry for Primary Industries (MPI) on 0800 008 333.

Lottery Grants Board

The Tairāwhiti community is offered support following the flooding on the East Coast.

The Lottery Grants Board can provide grants to community organisations supporting local communities, or community organisations and facilities that have been affected by flooding damage.

This could include support for community navigators, counselling/hauora support, repairs to community facilities or readiness equipment.
Contact Vanessa Lowe, Community Advisor, Gisborne/Tairāwhiti Hāpai Hapori, Department of Internal Affairs, ph 0800 824 824.

The Lottery Minister’s Discretionary Fund can provide grants to community organisations supporting local communities, or facilities that have been affected by flooding damage.

Houses subject to Section 124 Building Act

The Tairawhiti region, as an area affected by an emergency, has been designated as an area for building management under the Building Act 2004 (section 133BC). This designation came into force at 8.30am on 31 March 2022 and remains until 31 March 2025 unless otherwise relinquished prior.

Houses subject to Section 124 of the Building Act (red stickered)

Houses may be red stickered if they're deemed uninhabitable when when the structure has been affected or threatened by flooding or land movement. The effect of being red stickered means that until Council is satisfied the threat has been removed, you should not be in your property unless it’s to remove valuable possessions or essential items.

Occupants of red stickered houses that are insured should contact insurance providers for alternative accommodation cover.
Contact our building inspectors if you have any concerns:

  • Mike Elers – 027 685 7552
  • Ian Petty – 027 628 7075

Insurance and lodging a claim

If you have damage to your home, property or car, contact your insurance company as soon as possible.

If your home, car or contents have been damaged by the severe weather, take photos before you remove or repair anything and report it to your insurance company as soon as possible.

You only need to contact your insurance company and they’ll let you know what to do next, how to claim and – if applicable - how EQC cover works.

If you need to make your home safe, sanitary, secure and weathertight, record the work done - take before and after photos and keep copies of the bills you paid.

Financial support

Applications for Civil Defence Payments closed on 30 June 2022.  Across Gisborne District a total of 591 impacted whānau received 1007 payments totalling just over $415,000.00. The majority of payments were for loss of income. MSD standard measures of financial assistance remain available to support those navigating recovery from recent Tairāwhiti rainfall events.  Partners and agencies are able to escalate to MSD any whānau with unmet need.

Assistance with other costs

Depending on your situation, there are other ways the Ministry of Social Development may be able to help with medical costs, bedding, food, rent, power bills, water tank refills and essential repairs such as effluent systems.

For more details phone MSD 0800 559 009 or head to their website

Trust Tairāwhiti – email businesssupport@trusttairawhiti.nz or contact business growth advisors, Ryan 021 579 703 or Joe 021 197 7957

Health support / advice
  • Healthline 0800 611 116
  • Need to talk – text or phone 1737
Psychosocial support
  • NZ Red Cross - Heather Ratahi, heather.ratahi@redcross.org.nz or 027 705 1175

You may be able to get tax flexibility through the Income Equalisation Scheme if the flooding is affecting your ability to comply with tax obligations, such as filing and paying on time.

More information is on the IRD website

Qualifying farmers can receive up to $6000 to seek independent financial or business advice. The Farm Business Advice Fund is managed by Rural Support Trusts. Banks are jointly funding the initiative.

Apply through your local Rural Support Trust

This fund provides financial assistance where there is an identified urgent need due to a declared adverse event such as a drought, fire, flood or earthquake.

It's available to individuals, communities and groups, with a particular emphasis on rural women and children.

www.ruralwomennz.nz/grants

Industry support

Flood recovery resources