Please phone us for anything urgent, issues with essential services like drinking water, rubbish collection or to report animal control or excessive noise.
Phone 0800 653 800 or (+64 06) 867 2049 any time day or night - 24 hours a day, 7 days a week. If you phone outside our business hours our after-hours provider will assist you.
If you're hearing or speech impaired the New Zealand Relay Service can support you to call us
Christmas and New Year hours and services
Contact us online
Contact us - Online Form » Email us service@gdc.govt.nz » Media enquiry MediaEnquiry@gdc.govt.nz » Facebook message Facebook.com/GisborneDC
GDC Fix is a smartphone app, it's the easy way to report issues to us.
If you spot something in our district such as a pothole, vandalism, litter or damaged footpath, you can report it instantly to us from a mobile phone.
The app identifies the location using the phone's GPS. It sends us an email from your email address, includes details about the issue and a photo. The more information that's provided helps us to locate the issue and investigate.
For anything urgent like animal control or noise happening now, please phone us 24/7 on ph: 0800 653 800.
Install the app on your phone
Install GDC Fix from the app store on your device:
Apple App Store or
Google Play
Then to use the app to report something
Open the app
Tap 'Report it'
Pin the location on the map
Attach a photo
Fill in a few details and hit send.
You can also 'Check it' to see the progress of your report.
Our customer service counter hours are 9am - 4pm Monday to Friday
- Our main administration municipal centre is Awarua, 15 Fitzherbert Street, Gisborne.
We have a service centre:
- Te Puia Springs service centre - 4746 Waiapu Road, Te Puia Springs.
Office hours 9am - 4pm.
Our postal address is:
PO Box 747, Gisborne 4010, New Zealand
Online forms and information
eFix - report it or get something fixed
We'll respond to your request during business hours.