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Rates rebate

We provide the rates rebate scheme on behalf of the Department of Internal Affairs.

Low income homeowners can apply for a rate rebate for 2023/24, you must apply before 30 June 2024.

How is my rebate worked out?

With the rates rebate scheme you could get up to $750 off your rates bill. This depends on your income, number of dependants and how much your rates are.

A rebate must be claimed during the current rate year, rebates cannot be claimed for past rate years.  You must apply each year for your rebate.

To apply, you must be:

  • the person who pays the rates on the property that's your home
  • living in your home
  • listed as the ratepayer on our Rating Information Database (RID)
  • retirement village resident who lives under a licence to occupy agreement

You can't apply if:

  • you're not the legal ratepayer
  • your property is mainly used for commercial activities, such as farming or business
  • your property is a rental or holiday home

If you move during the year, check with us to see if you can still get a rate rebate.

Check if you're eligible

You may be able to apply for a rates rebate if your property was your place of residence on 1 July 2023 or you live in a retirement village with a licence to occupy and your household income is $54,000 or less.

For other types of ownership and living situations check this information

Our staff can also help you work out if you’re eligible, contact customer service

How to apply

The application form is available on the NZ Govt website  Print and fill in the Application Form

We'll work out your rate rebate for you, you must sign the application form.

Bring your application in with:

  • current rates invoice
  • proof of income (before tax) for the year ending 31 March 2023
  • your partner or joint homeowner’s income (before tax) for the year ending 31 March 2023

To qualify your name must be on the Certificate of Title or a licence to occupy agreement for a retirement village.

If you receive income from Work and Income, we already have these income amounts.

The last day you can apply for the rate rebate for this period is 30 June 2024.

If you're an owner-occupier or live in a company share

If you're an owner of an owner-occupier and your name's not on the rates bill, you must have a letter from the person whose name is on the rates invoice stating what the total rates are, and how much you pay towards them.

You need to fill in the Owner-Occupier Declaration Form

Source of incomeEvidence you need
Any Work & Income benefit for the full yearNo evidence needed, we have the amounts.
Any Work & Income benefit for part of the year Information of amount received
Interests and dividendsBank or company tax certificate
Wages or salaryDeclare your gross income for the tax year ended 31 March 2023. Your employer or IRD can tell you.
Self-employedDeclare your net business income for the tax year ended 31 March 2023.

Income does not include - cash grants, family tax credits (family support), war widow or war disablement benefit, medal or honour payments, grants for funeral expenses, prizes and winnings.

How long will it take to process your application?

It's takes about 10-15 minutes, we'll let you know the outcome at the end of the process.

When and where to apply

You must apply every rating year, the rating year is from 1 July to 30 June.  You'll receive your first rate invoice in August each year.

Come into our customer service centres, no appointment is necessary:

If you have any questions about the rates rebate scheme, or the application process please contact us.

For more information visit the NZ Government website