Our Compliance, Monitoring and Enforcement team responds to reports of pollution and environmental harm across the region. If you see something that could damage land, water, air or the coastal environment please report it as soon as possible.
How to report an environmental issue
If it's happening now - please phone us 24/7 to report pollution or urgent environmental harm:
- Phone: 0800 653 800
Other ways to report
The following options are checked during business hours only:
- Online: Fill out a report on our website – select Pollution & Environment as the category (responded to during business hours only)
- Antenno app: you can upload photos
- Email: service@gdc.govt.nz
What to include in your report:
- where the incident is
- what you saw
- when it happened or started
- who might be involved
- your name and contact details
If it’s safe to take photos or videos, please include these as they help us understand what’s going on.
Your details
We keep your information private wherever possible.
In come cases, we may need to share your name with the property owner or the person involved so we can look into the issue properly – but we only do this when necessary.
How we respond
Once we receive your report, we assess the situation and decide what needs to happen next. We focus first on incidents that could cause the most harm to the environment or to people.
- High-risk incidents: we respond immediately when we can and always within 24 hours.
- Lower-risk incidents: response times depend on the level of risk.
No matter the priority, every report is logged, assessed and followed up.
What needs to be reported
Please report any activity or pollution that could harm water, air or land, including:
- Forestry activities - sediment runoff, slash in waterways or unsafe practices
- Air discharges - smoke, strong odours, dust or fumes
- Earthworks - uncontrolled runoff or work near waterways
- Contaminated land - spills, leaks or unsafe handling of hazardous substances
- Water takes - unauthorised pumping or taking more water than allowed
- River works - channel changes, vegetation removal or gravel extraction
- Sand, shingle and gravel extraction - from rivers or coastal areas
- Trade and Industrial sites - polutted stormwater, wastewater or chemical discharges
- Noise pollution - ongoing or excessive noise linked to regulated activities
- Onsite wastewater systems - overflows or discharges to land or water