Te amuamu i tētahi pakihi hoko kai

Complaint about a food business

If you have a complaint about food safety and hygiene, or a food business relating to:

  • Cleanliness, or rubbish dumped outside the premises
  • Food display or storage
  • Food hygiene practices
  • Foreign object found in food
  • Food safety issues
  • Registration of a food business

Please contact us, fill in our online request form
Or phone 0800 653 800. You need to provide as much information as possible.

Complaint relating to service or food presentation

We don't handle complaints about the quality of service, or the palatability or presentation of food.
You need to direct these to the manager of the business.

Complaint about food poisoning or hospitalisation

If you suspect you or others are suffering from food poisoning, contact a health protection officer at Tairawhiti District Health Board ph: 06 8691311 or after hours 06 8690500 to report this.

For further information visit the food safety section of Ministry for Primary Industries website